Course Descriptions


Ethics: Decision Making Tools for Insurance Professionals

This group discussion based class introduces several tools that insurance professionals can use as guides to come to ethical decisions when facing difficult or complicated situations. As a group, participants will look at and discuss several mock ethical dilemmas and come to a conclusion on the ethically best course of action.

For Insurance Agents and Adjusters: This course is designed to arm participants with a strong understanding of ethics and strategies to guide ethical decision making in their professional life.

3 Credit Course For Agents and Adjusters: NM, FL, TX, OK,

You may request this course be taught at your office on a date of your choosing. Contact Kristi Greiner to schedule or for details (505) 884-5583.


Fire and Smoke/Odor Damage Mitigation for Property Losses

This class covers how fire and smoke spreads through structures, how firefighters attack fires, and what can be done to clean up and restore the damaged property and contents. Class ends with a virtual walk through of and class discussion about a real fire loss.

For Insurance Agents, Property Managers and Realtors: This course is designed to arm Agents and Managers with answers to all the questions their clients will have about a fire loss.

For Insurance Adjusters and Property Managers: This course is designed to give professionals an understanding of the fire claims process, estimating line items, and a strong knowledge of mitigation techniques that can be used to reduce claims payout.

1 Credit or 3 Credit Course For Agents and Adjusters: NM, FL, TX, OK

You may request this course be taught at your office on a date of your choosing. Contact Kristi Greiner to schedule or for details (505) 884-5583.


Introduction to Water Damage Mitigation and How it affects the Claim

Components of Drying, Psychrometric Logs, Water Loss Documentation, Best Practices and Common Errors, Water Loss Classes and Categories. Designed to arm Agents with answers to all the questions their clients will have about a water loss . Also gives Adjusters an understanding of the water claims process and a strong knowledge of mitigation techniques that can be used to reduce claims payouts.

For Insurance Agents and Property Managers: This course is designed to arm professionals with answers to all the questions their clients or property will have about a water losses.

For Insurance Adjusters, Property Managers and Realtors: This course is to give professionals an understanding of the water claims process and a strong knowledge of mitigation techniques that can be used to reduce claims payout.

1 Credit or 2 Credit Course For Agents and Adjusters: NM, FL, TX, OK

You may request this course be taught at your office on a date of your choosing. Contact Kristi Greiner to schedule or for details (505) 884-5583.


Hoarding and the Insurance Industry

This course is a general overview of hoarding as a disorder and the property damages caused by it. It is designed to arm participants with a strong understanding of hoarding, the risks it creates, and damage caused by hoarding can be repaired.

For Insurance Agents, Adjusters, Property Managers and Realtors: This course is designed to arm participants with a strong understanding of hoarding, the risks i creates, and damage caused by hoarding can be repaired.

2 Credit Course For Agents: NM   • 2 Credit Course For Adjusters: NM, FL, TX, OK

You may request this course be taught at your office on a date of your choosing. Contact Kristi Greiner to schedule or for details (505) 884-5583.


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